Icareus Helpdesk and Knowledgebase (KB) Introduction

Icareus Helpdesk and Knowledgebase (KB) Introduction

Introduction

Icareus Helpdesk and Knowledgebase (KB) is the center of help and manuals for all the Icareus' customers, users and service developers.

The Knowledge base includes:

Icareus Suite Online Video and TV Platform (OVTP)
- Manuals
- API descriptions
- Integrations

Icareus Playout Broadcast head-end product platform
- Manuals
- API descriptions
- Integrations

In addition Icareus Helpdesk feature allows you to send support tickets to our customer support and follow and track you open tickets.

Notice! Most of the Icareus Helpdesk and Knowledgebase (KB) articles and features are only for the registered users, so please register to our service.

If you have any questions, please do not hesitate to contact your Icareus' contact person.