Icareus Helpdesk and Knowledgebase (KB) Introduction

Icareus Helpdesk and Knowledgebase (KB) Introduction

Introduction

Icareus Helpdesk and Knowledgebase (KB) is the center of help and manuals for all the Icareus' customers, users and service developers.

The Knowledge base includes:

Icareus Suite Online Video and TV Platform (OVTP)
- Manuals
- API descriptions
- Integrations

Icareus Playout Broadcast head-end product platform
- Manuals
- API descriptions
- Integrations

In addition Icareus Helpdesk feature allows you to send support tickets to our customer support and follow and track you open tickets.

Notice! Most of the Icareus Helpdesk and Knowledgebase (KB) articles and features are only for the registered users, so please register to our service.

If you have any questions, please do not hesitate to contact your Icareus' contact person.

    • Related Articles

    • Icareus Playout Products and Modules

      Foreword  Icareus Playout is a head-end platform targeted for broadcasters and operators to enhance their DVB networks to provide better TV experience to their viewers. Icareus products included on the same product portfolio are: Icareus Playout EP ...
    • Icareus Suite OVTP Terms & Conditions

      These are the Terms & Conditions for the Icareus Suite OVP Agreement (hereinafter “Agreement”). §1   DEFINITIONS For purposes of these Terms & Conditions, the terms below shall have the meanings defined below. Additional terms are defined in the ...
    • Icareus Suite Privacy Policy

      Icareus Ltd (“us”, “we”, or “our”) operates the Icareus Suite and related MyIcareus  and custom mobile applications, which are here in after collectively called as the “Service”. This page informs you of our policies regarding the collection, use, ...
    • Icareus Playout End-of-Lifetime notifications

      Centos-6 Support end-of-lifetime (19.11.2020) Icareus Playout will not be supported on CentOS-6 platforms after 1.6.2021. The last version released supporting CentOS-6 is Icareus Playout 4.6.7.3 The reason for thisnotification is that CentOS-6 ...
    • Youtube - Uploading on-demand videos to YouTube account

      Introduction YouTube is the world's 2nd most used social media service, with 1.9 billion monthly users. YouTube's content volumes are just as staggering. Based on the statistics (2019) every minute YouTube users upload 500 hours of new content to the ...