Icareus Helpdesk and Knowledgebase (KB) Introduction
Introduction
Icareus Helpdesk and Knowledgebase (KB) is the center of help and manuals for all the Icareus' customers, users and service developers.
The Knowledge base includes:
Icareus Suite Online Video and TV Platform (OVTP)
- Manuals
- API descriptions
- Integrations
Icareus Playout Broadcast head-end product platform
- Manuals
- API descriptions
- Integrations
In addition
Icareus Helpdesk feature allows you to send support tickets to our customer support and follow and track you open tickets.
Notice! Most of the Icareus Helpdesk and Knowledgebase (KB) articles and features are only for the registered users,
so please register to our service.
If you have any questions, please do not hesitate to contact your Icareus' contact person.
Related Articles
Icareus Playout Products and Modules
Foreword Icareus Playout is a head-end platform targeted at broadcasters and operators to enhance their DVB networks to provide a better TV experience to their viewers. Icareus products included on the same product portfolio are: Icareus Playout EP ...Introduction to Icareus Studio
Icareus Studio is an easy-to use browser based video editor tool for all the marketing, communication, training and video content people that want to produce branded video content fast in Icareus Suite video cloud environment easily and fast without ...Introduction
Introduction Icareus Suite's Asset Management provides tools for service and content administrators to manage their assets on Icareus Suite. Assets are videos uploaded into the Suite that can be used for Catch-up TV, VOD (Video-on-demand) or Linear ...Introduction to Icareus Playout Installation
Introduction to Icareus Playout Installation The installation of Icareus Playout is divided into the following steps: Operating system and database installation Icareus Playout software installation Icareus Playout configuration Icareus Playout ...Getting started with Icareus Studio
Introduction The Icareus Studio editor is where you create and edit your videos. The interface is divided into several main areas: the top bar, media panel, preview canvas, and timeline. This article provides an overview of each section and links to ...